Notices
Package forward request is being delayed
Currently Package forward request is being delayed due to Corona19 situation and re-building warehoue space.
Holiday for Children’s day, 5th MAY
We will have a national holiday for Children’s day on 5th MAY. All Korgou services will be stopped during the holiday.
Holiday for National Assembly election and Buddha’s Day
We will have a holiday on 15th April for National Assembly election and 30th April for Buddha’s Day. All Korgou services will be stopped during the holiday.
< Shipping stop countries notice >
Korea post office temporarily stops all shipping service to Taiwan, Japan, Mongolia, Iran, Chile, Fiji, New Zealand,Myanmar, Italy, Spain, Australia, India, Brunei, Philippines, Myanmar, Mexico, Brazil, Ireland, Norway, Saudi Arabia, UAE, Peru, Austria,and Uzbekistan due to Corona virus. In addition, all post office services can be delayed world-wide and we are not reponsible for any
< Shipping stop countries notice >
From the date of 6th April, Fedex will charge additional fee 1200won per kg when shipping to asian countries and 250won per kg when shipping to other countries.
Processing fee increase on domestic delivery
Processing fee on domestic delivery within Korea has been up to the level of International shipping, 2000won per kg since 1st Nov 2019. Pls understand this change due to labor cost and transportation cost uprising.
< STORAGE FEE EXEMPTION EVENT >
If you have any package in stock or packed packages waiting to be dispatched that have been kept over 2 months in our warehouse, we will not charge you any storage fee on the terms of forwarding your packages to each customer’s home within this year 2019. From the next year 2020, we will apply
Processing fee increase on AIR PARCEL, SEA PARCEL, and SMALL PACKET
Processing fee will be increased from 2000 won per kg to 3000 won per kg when using AIR PARCEL, SEA PARCEL and SMALL PACKET from 1st NOV 2019. EMS, DHL, FEDEX, TNT processing fee will be the same as before, 2000 won per kg.
Notice about Paypal Payment
This is our official notice. There will be system maintenance(Korgou&Paypal) from 6/26 to 6/27. So we expect some problem to happen when you transfer money to us through paypal. Please send email with the screan shot picture of payment, so we can check as soon as possible.Thank you. We are very sorry to cause you